Shipping policy

Shipping policy

SHIPPING

We offer FREE SHIPPING on all orders over $100! 

Orders under $100 can choose between a standard rate (5-7 business days) at $7.95 or Priority (2-3 business days) shipping at $15.00.  We ship via USPS.

 

ORDER AND SHIPPING CONFIRMATION

You will receive an email confirmation once your order has been successfully placed and another when your order has shipped.  The shipping confirmation will include your order number, tracking number and ship date. When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs. 

  

LOST/STOLEN PACKAGES

Currently we ship via USPS. We are not responsible for any items that go missing during transit or are misplaced upon delivery. Once your package leaves the shop, we are no longer responsible should it get lost. If you'd like a signature confirmation, shipping insurance or alternate expedited shipping methods, please email alchemistsapothecaryfl@gmail.com at the time of your order. 

All orders are processed within 24-72 hours via shipping method chosen at checkout.

 

ORDER CANCELLATION

We cannot guarantee any cancellations or changes once your order has been placed. Orders that have already shipped cannot be cancelled or modified. 

 

SALES TAX

We are not required to collect sales tax on any orders shipping outside of Florida. For all orders shipping within Florida, the local sales tax will apply according to the shipment destination.